Tenant FAQs

We require a completed application first. Upon approval, you'll have 48 hours to submit a $250 Holding Deposit, securing the property exclusively for you during this period. This deposit will be applied to your move-in costs upon lease execution or refunded if tenancy conditions change after receipt, except if withdrawal occurs by the applicant(s).

At move-in, we collect pro-rated rent charges, the security deposit and any additional deposits if needed. The next full month's rent is due on the first day of the following month.

Applicants must be at least 18 years old. First-time renters may need a guarantor/cosigner to support their application.

Generally, applicants without two years of rental history, earning less than three times the rent, or with lower credit scores than the property's requirements will need a cosigner.

Yes, provided the lease conditions are met, the property is restored to its initial state (minus normal wear and tear), all keys and devices are returned, and any charges or fees are settled.

Applications can be submitted online via the marketing listing link.

Rent can be paid through your Resident Portal via ACH, check, cashier's check, or money order, either in person or via USPS.

Late rent payments may incur fees as outlined in your lease agreement. We encourage timely payments to avoid any charges.

Verify the unit's pet policy with a property manager before acquiring a pet. Then, complete a PetScreening profile and pay any required deposits.

Discuss with a property manager. The remaining tenant must qualify independently or find a new approved roommate. A Roommate Addendum is required for changes mid-lease.

If you're interested in renewing your lease, please contact us through your Resident Portal or directly to discuss renewal options and any potential changes to the terms.

We provide lease renewal options 45-60 days before your lease ends. If you choose not to renew and do not notify us 30 days before the lease's expiration, we will assume you're moving out. Alternatively, you can give notice through your portal.

Maintenance requests can be submitted directly through your Resident Portal. Provide a detailed description of the issue for prompt service.

If you encounter a pest issue in your rental, please visit our website and click on the pest share icon. From there, you'll be prompted to fill out a form with the necessary information regarding your pest control concern.

The landlord typically covers most repairs and maintenance. If damage is caused by the tenant or their guests' negligence, the tenant may be responsible for the costs.

Minor decorations are usually permitted, but please refer to your lease agreement for specific guidelines or request approval from your property manager for any changes.